When Jack McConnell failed his first newborn hearing test, his parents hoped it was a mistake. 

But a few weeks later – when he failed again – the audiologist broke the news: Jack had bilateral sensory neural hearing loss.

At just six weeks old, he received his first behind-the-ear hearing aids. Now a teenager, Jack has been blessed with the very best hearing care – the kind of care only available in a few places in the world.

He is one of the lucky ones.

Over the past several years, Jack has teamed up with the Starkey Hearing Foundation (SHF) on missions all over the world to fit hundreds of people with hearing aids. It was through these missions that Jack found his calling to use his experience with hearing loss to help those less fortunate have a better life.